change microsoft account verification phone number

Type the six-digit code into the relevant box on the login screenĬommon error messages 'You've hit our limit' error.

You should see a six-digit 'one-time password code' which refreshes every 30 seconds

Open the Authenticator app on your phone.

Select 'Use a verification code from my mobile app'.

At the login screen, select 'I can't use my Microsoft Authenticator app right now'.

You can use the Microsoft Authenticator App to generate a one-time passcode, which requires no mobile data or Wi-Fi connectivity: If you are still having problems you can contact the IT Service Desk for support If you don't have another method setup, we recommend you add an alternative Select the 'Sign in another way' link on the Two-factor verification page. Use an alternative verification method (if you have one setup) such as email. You've lost/replaced your mobile device or don't have it with you You don't have access to your registered mobile device

If none of the recommendations on this page have resolved the problem, you can contact the IT Service Desk for support. Remove the verification method that isn’t working and then re-add it.If one method continues not to work, check the other common problems on this page for a possible solution, or reset this method by: select the 'Sign in in another way' link on the Microsoft two-factor verification prompt.If you have tried to verify your identity using one of your registered verification methods and it isn't working, you can always switch to one of the other methods we recommend you set up: Verification problems Your verification methods aren't working

Delays receiving MFA verification calls to a landline phone.Problems with the Microsoft Authenticator App.

Change microsoft account verification phone number